“They just don’t ‘get’ how we talk to clients.”
“I had my best person train them - but they’re just not there yet.”
“I cannot believe they thought it was OK to speak up at the all-hands. They only just joined the company.”
How far do you typically get before the cracks start showing in your new colleagues? Before that appealing candidate becomes a Challenging Employee?
If the answer is “not very far,” read on - we have thoughts.
Read MoreGetting paid on time doesn’t make an employer stand out - nor should it: it’s the bare minimum. A hygiene factor.
But what about hygiene factors from an employer or colleague’s point of view?
What are those basic things that every employee should just do?
Here’s what I’ve come up with...
Read MoreMost managers give feedback and delegate by saying some version of “This is what you should do” - and perhaps add “It’s what I would do in your shoes and I’m basing this on years of experience.”
The problem? This doesn’t motivate or reach most people. Especially these days.
It might have worked on you early in your career, but early-career you is not who you are managing today.
Fortunately, Ellie Hearne knows just which questions to ask.
Read MoreYou don’t have to have been a leader for long to have experienced the “whack-a-mole” side of the job.
You fix one problem, another surfaces.
You make a positive change for the team, but a few members grumble.
You invest in one part of the business - and risk emptying the coffers for another.
In this piece, Ellie talks about unintended consequences - and what to do about them.
Read More
