If I had a dollar for every time a client heard this, I would have, well, a few dozen dollars.
This situation, where somebody gets promoted, but doesn’t exactly get a role description is exceptionally common. And sometimes, they are still expected to do their old job whilst grappling with their new one. And, and, and, just for fun, they’re often unsure how to get clarity without seeming ungrateful and support without seeming too needy.
Clearly, this is not ideal for anyone. So why does it happen? And what can you do about it?
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