“Alongside the practical challenges of a diffuse workforce (staying present during back-to-back calls, working across timezones, reading nuance and tone from brief emails, and the like), a more pointed issue lurks: workplace loneliness. What’s more, you don’t have to be working from home to experience it. Employees who work in open-plan offices surrounded by team members can easily feel isolated, too, precisely because of the veneer of connection tech provides.”

Pencil or Ink founder Ellie Hearne on the challenges and opportunities of leading a remote workforce.

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