The Perception Gap

Different points of view and perceptions are often a force for good. Diverse approaches beget innovations and positive change. But when perceptions diverge over the fundamentals, things can get challenging. Fundamentals like business goals, performance, and issues of fairness.

Perhaps the most pernicious perception-at-work challenge is in the realm of performance. Employees who aren’t performing well often think they’re doing better than they are. After interventions by managers they say things like “But I did xyz…” - even when they’ve been asked to focus instead on abc.

Ellie Hearne on perception and performance and how to address the gaps.

Culture, Leadership, Team development, WorkplaceEllie HearneFebruary 11, 2020performance review, performance, leadership, culture

The Leader's Dilemma

“It’s my fault when they make mistakes, but it’s not up to me to do the work.” This can be a frustrating state of affairs and quickly lead to poor decisions.

Ellie Hearne on the “accountability-responsibility paradox” - and how to overcome it.

Culture, Leadership, Coaching, WorkplaceEllie HearneJanuary 28, 2020leadership coaching, culture

New Year, Same You!

“As many of us set resolutions for the new year or land on a nonthreatening “intention word” for 2020, I wanted to share my own approach to the same.”

Ellie Hearne on why progress, not perfection, is the better goal.

Culture, Family, Personal ExperienceEllie HearneJanuary 2, 2020personal experience, self-improvement